Secure & Simple Checkout

Buying your favorite linen pieces should be the fun part, not a headache. At Growherb, we have streamlined our checkout process to be as smooth and secure as possible, so you can shop with total peace of mind.

How You Can Pay

We accept most major credit and debit cards. You can choose whichever one is handy for you:

• Visa

• MasterCard

• American Express (AMEX)

• Discover

• JCB

Your Security Comes First

We know that trusting an online store with your card info is a big deal. We don't take that lightly.

• We don't see your numbers: Seriously. We do not access or store your full credit card information. It goes straight to the payment processor.

• Bank-Level Security: All transactions are handled by Stripe, a top-tier payment gateway that powers millions of businesses. They use the highest level of encryption (PCI Service Provider Level 1) to keep your data under lock and key.

• SSL Encryption: Notice the little lock icon in your browser bar? That means your connection is secure via 256-bit SSL encryption.

Currency

Just a heads-up: All prices are listed in US Dollars (USD).

• Note for international cards: If your bank account is in another currency, your bank handles the conversion rate, and they might charge a small fee for it.

Troubleshooting

Card got declined? It happens to the best of us. Here is what usually fixes it:

1. Check the Billing Address: Make sure the address you entered matches exactly what your bank has on file. A simple typo in the zip code often triggers a security block.

2. Double-check the details: A missed digit in the card number or CVV code is an easy fix.

3. Call your bank: Sometimes banks block online purchases if they think it's "unusual activity." A quick call to let them know it's you usually solves it instantly.

Need Help?

If you are stuck at checkout or have a question about a charge, don't struggle alone. We are here to help.

Email: [email protected]

Customer Service Hours: Mon – Sat: 9:00 AM — 6:00 PM (EST)

Response Time: We promise to get back to you within 24 hours on business days.